These account rules help SpotOnTask protect users and marketplace records. Enforcement depends on the circumstances, the available evidence, and applicable law.

Account eligibility

• You must be at least 18 and legally able to enter contracts.
• Use accurate account information and keep it current.
• Workers must be legally entitled and properly qualified to perform the services they offer.
• Use one account for both posting tasks and offering services; do not create replacement accounts to avoid history or restrictions.

Protect your account

• Do not sell, transfer, or share your account or credentials.
• Use a unique password and enable two-factor authentication.
• Never share authenticator codes or recovery codes.
• Report suspected unauthorised access promptly.

Open Account → Two factor authentication to begin setup. Keep the QR code, setup key, and recovery codes private.

Reviews and investigations

SpotOnTask may ask for information needed to investigate a report, payment, task, identity check, or safety issue. Respond through the official support channel and provide relevant platform evidence. Do not send unnecessary identity, tax, banking, or authentication information.

Possible enforcement actions

Depending on severity and account history, SpotOnTask may remove content, issue a warning, restrict features, pause offers or postings, suspend access, or terminate an account. Urgent action may be taken for credible safety, fraud, legal, or payment risk.

If your account is restricted

1. Read the notice and complete any stated action.
2. Do not open another account to bypass the restriction.
3. Contact Support with the account email, notice or error, relevant task ID, and concise context.

See the Terms and Conditions and two-factor authentication guide.

Use Contact Us to explain a restriction or suspected account problem. Include the notice and relevant task ID without exposing passwords or security codes.